Crime & Grime Summit 2019

Last week we hosted our Crime and Grime Summit, chaired by our Chief Operating Officer, Dee Corsi with representatives from the Metropolitan Police Service (MPS), Westminster City Council (WCC) and key members. This annual summit is an opportunity for stakeholders to provide an update on security and cleansing activity, and for members to agree priorities across the West End.

The MPS acknowledge the short-term challenges of resourcing and are keen to adopt innovative and collaborative problem-solving methods to address crime in the BID area. Robberies are a key focus and the MPS has set up a Priority Crime Unit with 40 officers to focus on these offences. New West End Company continue to work closely with the MPS to help raise police visibility across the area and to connect the local officers with retailers and businesses.

WCC updated delegates on other antisocial behaviour such as begging and rough sleepers. The City Council announced that they are expanding the Chat App Tap programme to enable visitors, workers and residents across the West End and London to help rough sleepers through interaction, reporting through Streetlink and donating money via contactless terminals. WCC are also exploring new legislation and care pathway processes to assist individuals in need. If you are interested in having a TAP terminal in your business, please contact

As well as rough sleeping, WCC also gave a cleansing and environmental update on the area, including their work to review rubbish bag collections and sweeper routes across the West End for the summer period.

Veolia shared the wonderful news that it has recruited 100 homeless people to its workforce in Westminster, through its return to work scheme for the homeless and vulnerable, which combines specialised support services like counselling, housing and advice, with flexible workplace arrangements.

New West End Company will also lead on a security and crime strategy documenting new opportunities, challenges and innovations alongside the MPS, WCC and other community safety agencies with the aim of improving security in the West End.

We continually strive to build on the collaborative work already in place with our partners from MPS and WCC to support the delivery of our street management priorities. Our annual Crime & Grime Summit has once again given us the opportunity to agree new and innovative ways of working.

For more information on our street management services, please contact

Tue 28 May 2019