Our Governance

Governance Structure

Click here to view our Governance Roles & Responsibilities.

BID Levy Member Feedback

Members can offer feedback on our services through a number of channels:

  • Annual Review for all BID Levy Payers
  • Property Steering Groups
  • Occupier Steering Groups
  • Hotel Steering Group
  • Management Groups for Oxford Street, Regent Street, Bond Street & Mayfair

Please contact the relevent New West End Company team member to get in touch.

Board of Directors and Board Minutes

Our board, chaired by Sir Peter Rogers, oversees the strategy and delivery of our business plan to ensure a better future for West End businesses. Click here to view our Board of Directors.

Declaration of Interest: All board members disclose any conflicts of interest at the start of each Board meeting.

Click here to read our Articles of Association.

All BID members can request a copy of our latest Board minutes by contacting nicola.gibson@newwestend.com

Procurement Policy

All financial decisions of the Strategic Board are agreed through our Finance & Governance Group. These are available by contacting nicola.gibson@newwestend.com

Please click here to view our 2021 Financial Approval Summary. Click Here to view our 2020 Financial Approval Summary.

Click Here to view our Tender Process

Audited Accounts

Please click here to view our 2020/21 accounts.

Please click here to view our 2019/20 accounts.

Please click here to view our 2018/19 accounts.

Operating & Baseline Agreements

Please click here to view our Occupier BID Baseline Agreement

Click Here to view our Occupier BID Operating Agreement

Please click here to view our Property Owner BID Baseline Agreement

Click Here to view our Property Owner BID Operating Agreement

Annual Billing Leaflets

Click below to view our year-by-year activity and deliverables






Our Competition Statement

  1. DON’T discuss the prices your company or its competitors will charge customers, profit margins, discount or trade rebate structures or levels, future pricing plans, or timings of price changes. 
  2. DON’T discuss individual company terms and conditions of sale or purchase, including terms of credit, cost calculation methods, payment guarantees etc. 
  3. DON’T discuss levels of production, sources of supply, specifications (except standards approved following legal advice), quantities or descriptions of goods, or processes of manufacture. 
  4. DON’T discuss areas in which new business will be done or the people with whom such business will be done. 
  5. DON’T discuss possible courses of action which members may wish to follow to recover costs as a result of raw material price increases. 
  6. DON’T engage in discussions with competitors to allocate or share customers or their purchasing volumes or to allocate markets or marketing areas, regardless of whether the allocation is by is by territory, by type of customer or otherwise. 
  7. DON’T discuss particular distribution or trading arrangements (for example parallel trading, grey market or diversion) other than those of a general nature that have an effect on the industry as a whole. 
  8. DON’T discuss administrative or disciplinary action by the company or its constituent committees/groups against a particular member in the absence of legal guidance. 
  9. DON’T engage in any discussion or activity which would produce an adverse economic impact on competing companies. 
  10. DO keep an agenda and minutes of all meetings and other joint activities in order to ensure there is a clear paper trail of what will be and what has been discussed. 
  11. DO leave the meeting if a competitor discloses sensitive, commercial information. In addition, expressly minute that you are distancing yourself/your company from this disclosure. 
  12. DO ensure your employees, particularly new employees, are given regular refreshers on the competition law rules. 

Note: the above is for general guidance only and is not a comprehensive list of all activities and discussions which might be deemed in breach of the relevant competition law legislation. 

The BID Foundation Industry Standards

New West End Company is compliant under the Institute of Place Management’s The BID Foundation Industry Standards. To read more information on the Industry Standards please click here.

To view the Industry Standards Briefing Document please click here.