Governance Roles & Structure
The summary below outlines the purpose of our Board and its members as well as roles and responsibilities. It is to be distinguished from the day-to-day operational management of the company by full-time executives.
Governance Roles & Responsibilities
BID Levy Member Feedback
Members can offer feedback on our services through a number of channels:
- Annual Review for all BID Levy Payers
- Property Steering Groups
- Occupier Steering Groups
- Hotel Steering Group
- Sustainability Steering Group
- Management Groups for Oxford Street, Regent Street, Bond Street & Mayfair
Board of Directors
Our board, chaired by Paul Williams, oversees the strategy and delivery of our business plan to ensure a better future for West End businesses. All BID members can request a copy of our latest Board minutes.
Declaration of Interest: All board members disclose any conflicts of interest at the start of each Board meeting.
Click below to read our Articles of Association and to view the minutes from our 2021 Annual Meeting.
The Board Request Board Minutes
Articles Of Association
Procurement Policy
All financial decisions of the Strategic Board are agreed through our Finance & Governance Group. These are available by contacting [email protected]
Financial Sign Off Matrix View our Tender Process
Audited Accounts
View our Audited Accounts below
2023/24 2020/21
2022/23 2019/20
2021/22
Operating & Baseline Agreements
Occupier BID Baseline Agreement Occupier BID Operating Agreement
Property Owner BID Baseline Agreement Property Owner BID Operating Agreement
Annual Billing Leaflet
View our year-by-year activity and deliverables
2025/26 2021/22
2024/25 2020/21
2023/24 2019/20
2022/23
Our Competition Statement
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- DON’T discuss the prices your company or its competitors will charge customers, profit margins, discount or trade rebate structures or levels, future pricing plans, or timings of price changes.
- DON’T discuss individual company terms and conditions of sale or purchase, including terms of credit, cost calculation methods, payment guarantees etc.
- DON’T discuss levels of production, sources of supply, specifications (except standards approved following legal advice), quantities or descriptions of goods, or processes of manufacture.
- DON’T discuss areas in which new business will be done or the people with whom such business will be done.
- DON’T discuss possible courses of action which members may wish to follow to recover costs as a result of raw material price increases.
- DON’T engage in discussions with competitors to allocate or share customers or their purchasing volumes or to allocate markets or marketing areas, regardless of whether the allocation is by is by territory, by type of customer or otherwise
- DON’T discuss particular distribution or trading arrangements (for example parallel trading, grey market or diversion) other than those of a general nature that have an effect on the industry as a whole.
- DON’T discuss administrative or disciplinary action by the company or its constituent committees/groups against a particular member in the absence of legal guidance.
- DON’T engage in any discussion or activity which would produce an adverse economic impact on competing companies.
- DO keep an agenda and minutes of all meetings and other joint activities in order to ensure there is a clear paper trail of what will be and what has been discussed.
- DO leave the meeting if a competitor discloses sensitive, commercial information. In addition, expressly minute that you are distancing yourself/your company from this disclosure.
- DO ensure your employees, particularly new employees, are given regular refreshers on the competition law rules.
BID Foundation Industry Standards
New West End Company is compliant under the Institute of Place Management’s The BID Foundation Industry Standards.
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