COVID-19: Key Links & Information

The Covid-19 virus is having a global impact on all of us. We are following official advice and taking the health precautions recommended, while actively working with our members and the authorities.

A Safe and Sustainable Reopening 

Click below to read our reopening plans, which outline the latest Government and industry advice, provide an in-depth overview of planned New West End Company operations, advocacy and communications activity and also lay out new and updated guidance for businesses in line with Government guides.

Download our West End Reopening Plan

Download our Hospitality Reopening Guide

Download Westminster City Council’s Reopening Proposals

Alongside these documents, we have worked with the Department of Businesses, Energy & Industrial Strategy (BEIS) to feed into their sector guidelines to inform Government guidance for a safe and sustainable reopening. 

Click here to read the Government’s Safer Working Guidance

Support & Relief

We have worked closely with national and local trade bodies and businesses to campaign the Government to take neccessary measures to support cashflow for businesses during the pandemic:

  • A 12-month business rate holiday for the retail, hospitality and leisure industries has removed a major fixed cost.  
  • The Coronavirus Job Retention Scheme where the government will meet up to 80% of employee salaries up to £2,500 per month. 
  • A new Coronavirus Business Interruption Loan scheme.
  • VAT payments deferral for 3 months. 

Download our summary pack, outlining the various Government relief measures and New West End Company services that are available to your business.

Download our COVID-19 Business Support Guide

New West End Company is still providing 24 hour security across the district, supporting our operational members as they reopen. Our Security Team is still running at full capacity, and our overnight Dog Patrol services remain fully functional. You can contact the Security Team on 07900 738 810 or at

Key Government & Business Support Links

Please see below links to the latest Government information and advice on Coronavirus:

Mon 16 March 2020