Our Latest Elizabeth Line Update

Our special report includes:

  • Summary of Crossrail’s new plan to deliver the Elizabeth line.
  • Project timeline with key delivery milestones announced in August 2020.
  • Revised footfall growth estimates following the Elizabeth line’s completion.
  • Please click here to read our latest Elizabeth Line update, including timings, completion dates and West End business impact.


Oxford Street 2022

With a £2.9 billion investment over the next 1,000 days, a new West End is emerging.

In collaboration with our partners, New West End Company has produced Oxford Street 2022, a new report revealing the upcoming investments, new openings and major refurbishments being made in the area that will ensure its future as a leading retail & leisure destination.

Redefining Retail Beyond 2020

This report was compiled in partnership with Springwise to inspire our members and partners to adapt and engage with future trends and the everchanging retail landscape. It offers valuable insight into the latest technologies and innovations from across the globe to attract, retain and engage consumers in a disrupted market.

This report explores the future of bricks-and-mortar retail through the consumers’ lens, identifying trends, challenges and tangible opportunities linking with the wider global innovation trends and also focusing on London’s West End. It also covers five themes of consumer disruption and relevant innovations with key takeaways.

Click here to download the report

Click here to listen to the podcast, where Chief Executive, Jace Tyrrell joins James Bidwell, Chairman at Springwise and Oliver Wayman, Co-Founder of Bottle Top to discuss the future of retail.

Unlocking a once-in-a-generation opportunity

New West End Company has commissioned a leading report with Arup which explores how London’s West End will grow with over £4 billion additional spend in the key customer catchment areas when the multi-billion pound rail service opens.

Find out how businesses can benefit from this unprecedented change.

Read the report here


Artjom Hatsaturjants,
Head of Insights

How do members use our insights?

  • Stay on top of the latest developments
  • Support investment proposals
  • Benchmark store, restaurant & hotel performance
  • More effectively plan their staffing rota
  • Understand changes in consumer behaviour
  • Support new location planning activity
  • Measure campaign performance