It is essential that the quality, cleanliness and safety of the West End matches up to its world-leading retail and leisure mix, so that visitors don’t just benefit from the best shopping but also the best experience.
We provide the following street management services for members and customers to ensure that the West End is a clean, safe and welcoming place to visit.
A world-class destination needs world-class cleanliness and public realm. In addition to the services provided by the local authority, our clean team works tirelessly to make the West End a more pleasant environment to visit, shop and spend time.
In 2017 our Clean Team deep cleaned 14 football pitches worth of pavement across the district.
Call the Clean Team on 020 7636 7664 or email email@example.com and they will respond within 30 minutes.
(Mon-Sat, 10am-8pm and Sunday 12.30pm-6pm). Out of hours contact 07920 086 324.
We also have an Environmental Officer who checks the condition of the streets across the entire BID area daily and report any issues to New West End Company.
We’re committed to keeping the West End a safe and secure place for visitors and for retailers, hoteliers and restaurateurs.
Our Street Security Team diligently monitors the neighbourhood. The team has a constant presence on our streets. They are in direct radio communication with members and the Police to deal with any issues or concerns swiftly.
Last year our Security Team dealt with over 1,000 anti-social behaviour incidents including beggars and rough sleeping.
For more information on our security services and training available for members visit our Security page.
Contact the security team on 07900 738 810 or firstname.lastname@example.org
Improving air quality
Reducing traffic and improving air quality are major priorities for the West End to make it a safer and cleaner environment for visitors, employees and residents.
In June 2016 we launched our Air Quality Strategy, the UK’s first business-led scheme to improve air quality in the West End, which aims to reduce air pollution by 10% and commercial vehicle trips by 40% within the BID area by 2020.
In April 2019, following a successful waste consolidation pilot on Bond Street, which led to a 95% reduction in waste vehicles, New West End Company launched a preferred supplier scheme for members, aiming to reduce vehicles in the West End and save businesses money. We have selected three suppliers that can provide waste and recycling collection and business supply services. The more companies that use the same suppliers means fewer vehicles in our district and better air quality for all.
For details on improving air quality in the West End, please contact Dan Johnson on email@example.com
Recruit West End
Recruit West End is a recruitment scheme driven by New West End Company.
Our members can benefit from specialist experience of sourcing, screening, training and mentoring Westminster residents to fill vacancies at West End retailers and hotels free of charge. The scheme placed over 300 young people in jobs in the West End in 2017 and almost 600 since the scheme started in 2014.